Location & Pick-Up:  SteffyCakes is located on the North East side of San Antonio, Texas.  The pick-up address will be provided at the time your order is placed (zip code 78239).  SteffyCakes is not a full-time cake shop & all pick-ups are scheduled by appointment only.  Please notify SteffyCakes of your preferred pick-up time at least 1 week prior to your event date.  Please arrive no later than 15 minutes past your scheduled  pick-up time.  We schedule other deliveries around your appointment time so please notify SteffyCakes if you are running late for any reason.  If you are unable to pick-up your order at the agreed upon time, your pick-up time may be defaulted to SteffyCakes availability on that particular day after deliveries have been completed.

Delivery:  Delivery can be added at the time your order is booked and in most cases it can be added with 24 hours notice.  Please arrive at the venue to accept your order no later than 15 minutes past your scheduled delivery time to avoid additional delivery fees.

Once your cake is delivered or picked-up SteffyCakes is not liable for any damage to your order. Please notify SteffyCakes at the time of pick-up/delivery of any issues or concerns.  There is no compensation for cakes, cookies or cupcakes that have been consumed.


Transporting Your Order:  If you are transporting your cake, please prepare your vehicle so it is clean and free of items that could roll or slide into you order.  Do not place your cake on un-level or heated seats.  We do everything in our power to provide a well-structured cake and securely packaged treats but please note these items are very fragile and break easily.  Drive carefully, slowly, do not brake suddenly or speed over speed bumps/potholes.  It gets HOT in Texas!!!  Cakes will melt if exposed to direct sunlight or heat.  Delivery is always recommended for cakes with 3 or more tiers.  It is never recommended to display cakes outside in the heat or sunlight.

By making a payment toward your order you are agreeing to all of the terms on this page.